Legal Pointers

How To Ask For Your Production Numbers from Your Employer (wRVUs, Billings, Collections)

Posted by Ben Mirza | Jul 02, 2023

Experienced healthcare professionals want to know what their services are worth to the employer. How much is being billed under your NPI number, and how much is being collected? It is a natural question to ask.  As a healthcare professional, if you want to improve the efficiency of your work, then asking your employer for production numbers can be an effective strategy. Production numbers are a quantifiable measure of the amount of work you and your colleagues perform, and they can be used to identify areas for improvement and to ensure that you are meeting your quotas. However, asking your employer for production numbers can be a sensitive issue. Here are some tips on how to approach your employer respectfully. Healthcare providers with a National Provider Identifier (NPI) number have the right to request their production numbers, after all it is the healthcare worker's personal NPI number that is being use to bill.

    1. Identify your objective.

Before you approach your employer, understand why you need the production numbers. For example, you may need to know what is being billed under your NPI number and how much is being collected, or how many patients you have seen in a given period, how many tests you have conducted, or how many procedures you have completed. Knowing the specific information that you need will help you ask for it more effectively. Be clear about why you want production numbers. Do you want to see where your team stands in comparison to other teams? Are you interested in seeing how much more efficient you could be if you made some changes to your work processes? Or do you simply want to make sure that you are meeting your quotas? Whatever your reason, make sure you can articulate it clearly. Your employer is more likely to be receptive if they understand your motivation.

    2. Use a respectful tone.

When you approach your employer, be respectful and professional. Avoid using accusatory language or making demands. Instead, use a friendly and polite tone. Explain that you are interested in finding ways to improve your work and that you think production numbers could be a helpful tool in achieving that goal.

    3. Schedule a meeting.

Reach out to your employer and schedule a meeting to discuss your request. Make sure to give them enough notice and let them know the purpose of the meeting.

    4. Focus on the benefits.

Emphasize the benefits of having production numbers available. Let your employer know that having this information could help you, and your colleagues, identify areas for improvement. It could also bolster morale by showing that the team's hard work is paying off. By showcasing the benefits of having production numbers, you are making the case that it is a valuable request.

    5. Be clear and concise.

When you meet with your employer, be clear and concise about what you need and why you need it. Explain how it will help you in your job and how it will benefit your patients. Make sure to emphasize that you are trying to improve your performance and provide better care.

    6. Offer to sign a non-disclosure agreement.

Some organizations may understandably have a concern about sharing production numbers, especially if they are sensitive. In such a case, offering to sign a non-disclosure agreement will show that you won't share the information with anyone outside of the organization. This can go a long way in assuaging concerns and making your employer feel more comfortable in sharing production numbers.

    7. Show appreciation.

Your employer may be hesitant to release production numbers due to confidentiality concerns, so show appreciation for their willingness to share the information. Let them know that you understand their concerns and that you will use the data responsibly.

    8. Be open to feedback.

If your employer is hesitant to share production numbers, don't get discouraged. Listen to their concerns and be open to feedback. If they have concerns about sharing the information, ask what you can do to address them. Perhaps you can offer to use the numbers only for your personal improvement. Or maybe you can agree on a protocol to keep the information confidential. Remember, this is a conversation - not a demand, and being adaptable to feedback will be key to finding a resolution.

    9. Follow up.

After you have received the production numbers, make sure to follow up with your employer and thank them for their assistance. Use the data to evaluate your performance and identify areas for improvement.

In conclusion, asking your healthcare employer for production numbers may seem daunting, but it is an important step in assessing your performance and improving your patient care. Asking your healthcare employer for production numbers is a legitimate request that can help you and your team be more efficient and improve your outcomes. However, it's important to approach the topic tactfully, and respectfully and be open to feedback. By keeping these tips in mind, there's a greater chance that your employer will comply and that you will gain the valuable insights you seek.

For more information, visit our website: Mirza Healthcare Law Partners

If you have any questions, call Ben Mirza at Cell/Text (954)445-5503, [email protected]

Ben Assad Mirza, Esq., LLM, MPHA, Formerly CPA and CHC

Mirza|Healthcare Law Partners

Fort Lauderdale, Florida

Cell/Text: (954)445-5503 (Primary)

[email protected]

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